Shipping policy

Angel Kids & Ladies Wear · A brand of Om Fashion · Last updated: 21 September 2026

Thank you for shopping with Angel Kids & Ladies Wear. We are committed to processing, packing and dispatching every order carefully. This policy applies to all orders placed on angelklwear.com.

Shipping charges: Complimentary shipping across India

Ready-to-Ship dispatch: 1–2 business days after order confirmation and successful payment

Made-to-Order production: 5–10 working days after final details and 50% advance payment

Delivery after dispatch: Rajasthan and nearby states: 2–4 business days | Rest of India: 5–7 business days

Non-dispatch days: Sundays and public holidays

1. Types of Orders

  • Ready-to-Ship products: pre-stitched, quality-checked styles that are packed and dispatched after order confirmation.
  • Made-to-Order products: selected custom designs, colours, fabrics, sizes or coordinated outfits prepared after your requirements are confirmed. The product page or order confirmation indicates which process applies.

2. Shipping Charges

We offer complimentary shipping across India on all orders. If you request urgent or express delivery and it is available, any additional charges will be confirmed with you before the order is placed.

3. Order Processing & Dispatch

  • Ready-to-Ship orders are processed and dispatched within 1–2 business days after order confirmation and successful payment.
  • Every product is checked for stitching, measurements, fabric condition and overall finishing before packing and dispatch.
  • Orders are not dispatched on Sundays or public holidays.

4. Estimated Delivery Time

Delivery time is counted from the date of dispatch, not from the date the order is placed.

  • Rajasthan and nearby states: approximately 2–4 business days after dispatch.
  • Other locations across India: approximately 5–7 business days after dispatch.

These are estimates. Actual delivery may vary depending on the delivery location, courier operations, weather, public holidays, festive or peak-season demand and other circumstances beyond our reasonable control. Remote or difficult-to-service locations may take longer.

5. Shipping Partners

We ship through reputed courier and logistics partners such as Delhivery, Blue Dart and India Post, depending on the destination and service availability.

6. Order Tracking

After dispatch, tracking details are shared through SMS, email or WhatsApp where available. You may also use the Track Your Order option on our website.

7. Made-to-Order Products

  • Production and finishing take 5–10 working days after the final design, size, fabric, price and advance payment are confirmed. The applicable timeline is confirmed with you before production begins.
  • Customisation, embroidery, fabric changes, special prints or size changes may involve additional charges and production time. All charges and timelines are confirmed before production begins.
  • Delivery time after dispatch is the same as for Ready-to-Ship orders (see section 4).

8. Payment for Made-to-Order Products

  • A 50% advance payment is required at the time of order confirmation.
  • The remaining 50% must be paid before dispatch.
  • Production begins only after final details are approved and the advance payment has been received. If different payment terms are agreed for a particular order, they will be confirmed in writing for that order.

9. Delivery Delays

We make every reasonable effort to deliver within the estimated time. Delays may occasionally occur because of courier delays, weather, public holidays, festive or peak-season demand, remote locations, or transportation and operational disruptions. If an unexpected production delay affects a Made-to-Order product, we will keep you informed.

10. Incorrect Address or Undelivered Parcels

Please provide a complete and accurate delivery address and a working mobile number. Angel Kids & Ladies Wear is not responsible for delivery issues caused by incorrect or incomplete information. If a parcel is returned to us because of a wrong address, an unreachable customer or refusal to accept delivery, we will contact you to arrange re-delivery, and additional shipping charges may apply.

11. Damaged, Defective or Incorrect Product

Please record an unboxing video when you open your parcel. If you receive a damaged, defective or incorrect product, contact us within 7 days of delivery. Returns and exchanges are covered in our Return & Refund Policy.

12. Contact Us

For any questions about shipping or delivery: Phone / WhatsApp: +91 9067306463 | Email: support@angelklwear.com | Every day, 9 AM–9 PM IST.

We aim to respond within 24–48 hours on business days.

Angel Kids & Ladies Wear, a brand of Om Fashion (Proprietor: Om Prakash)
Janpath Gali, Balotra, Rajasthan – 344022, India
GSTIN: 08DWZPP5284B1ZT | Udyam Reg. No.: UDYAM-RJ-42-0005574
Phone / WhatsApp: +91 9067306463 | Email: support@angelklwear.com | Every day, 9 AM–9 PM IST