Privacy policy
Angel Kids & Ladies Wear · A brand of Om Fashion · Last updated: 21 September 2026
Angel Kids & Ladies Wear, a brand of Om Fashion (Proprietor: Om Prakash), operates this store and website (angelklwear.com), including the information, content, features, tools, products and services made available through it. The store is powered by Shopify, which provides the platform used to operate the online store. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order, use our services, submit information or communicate with us.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. Your choices and rights are subject to the laws that apply to you, including applicable Indian data-protection law.
1. Personal Information We Collect
“Personal information” means information that identifies you or can reasonably be linked to you. Depending on how you interact with us, this may include:
- Contact information: your name, email address, phone number, billing address and shipping address.
- Order and transaction information: products you view, add to your cart or wishlist, purchase, return, exchange or cancel, together with order details, transaction records and related communications.
- Payment information: payment method and transaction status. Card, UPI and net-banking details are entered on the secure payment page of our payment gateway; we receive payment confirmation and transaction references and do not store your complete card or UPI credentials.
- Account information: where customer accounts are enabled, your account details, preferences and settings.
- Communications: information you provide when you contact us by email, WhatsApp, phone, contact forms or other support channels, including any attachments you choose to send (such as photographs or unboxing videos for a return request).
- Reviews and customer content: information you choose to submit in product reviews, feedback, photographs or other content.
- Device and usage information: information about your browser, device, network connection, IP address, identifiers and how you interact with the website.
- Cookie and similar technology information: information collected through cookies and similar technologies used to operate, secure, analyse and improve the website and, where applicable, support marketing.
2. How We Collect Personal Information
- Directly from you when you place an order, create or use an account, subscribe to communications, contact us, submit a review, use a wishlist, or request Made-to-Order or bulk assistance.
- Automatically through the website, including through your device, browser, cookies and similar technologies.
- From service providers that process information on our behalf, such as technology, payment, analytics, customer-support, fulfilment and shipping providers.
- From other third parties where permitted by law and relevant to providing or improving our services.
3. How We Use Personal Information
- To provide, operate and improve our website, products and services, including processing orders, payments, shipping, returns, exchanges and customer requests.
- To provide customer support, respond to enquiries and communicate about your orders, account, products, services or policy changes.
- To remember preferences and shopping activity, including cart or wishlist activity, where those features are available.
- To provide Made-to-Order, customisation, wholesale or bulk-order assistance when you request it.
- To send marketing or promotional communications where permitted by law and, where required, with your consent. You can opt out at any time.
- To protect the website and our customers, including authentication, fraud prevention, security monitoring and investigation of suspected unlawful activity.
- To maintain business, tax and accounting records, including records required under GST law, and to comply with applicable laws, respond to lawful requests and enforce or protect our legal rights, terms and policies.
4. How We Disclose Personal Information
We disclose personal information only where reasonably necessary to operate the business and provide the services, including to:
- Shopify and service providers that support our store and website, including technology, hosting, payment processing, analytics, customer support, fulfilment and courier services.
- Payment gateway and banking partners to process and confirm your payment.
- Courier and logistics partners to deliver your order and, where needed, contact you about delivery.
- Marketing or advertising partners where permitted by law. Their own privacy notices may also apply.
- Third parties when you direct us to share information or where you have given consent.
- Authorities or other parties when disclosure is required or permitted by law, legal process, fraud prevention or security needs, or in a business transaction such as a merger, sale or restructuring.
We do not sell your personal information for money.
5. Shopify and Our Online Store
Our website is powered by Shopify. Information submitted through our store may be processed by Shopify and relevant service providers, including providers located outside India, as necessary to provide the services. Shopify’s own privacy terms may apply to information it processes in its own capacity. For more information, see the Shopify Privacy Policy: https://www.shopify.com/legal/privacy
6. Cookies and Similar Technologies
We and our service providers use cookies and similar technologies to keep the website functioning, remember preferences, understand website usage, improve performance and, where applicable, support advertising. You can manage cookies through your browser settings or through the privacy controls provided on the website, though some features may not work properly if cookies are disabled.
7. Third-Party Websites, Services and Links
Our website may contain links or integrations for third-party services such as payment services, courier or tracking services, social-media platforms, maps and messaging services. If you use a third-party service, that third party may process information under its own privacy policy. We are not responsible for the privacy or security practices of third parties we do not control.
8. Children’s Data
Our website is intended for adult customers and shoppers, including parents and guardians purchasing for children, and is not directed to children for independent use. We do not knowingly collect personal information from children without verifiable parental consent where the law requires it. If a parent or guardian believes a child has provided personal information to us, they may contact us to request appropriate action.
9. Security of Personal Information
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, misuse, loss or alteration. However, no online transmission or storage system is completely secure. Please avoid sending sensitive or confidential information through unsecured channels unless necessary.
10. Retention of Personal Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, complete transactions, maintain business, tax and accounting records, resolve disputes, prevent fraud, comply with legal obligations and enforce our agreements. Retention periods vary depending on the type of information and the reason it is retained.
11. Your Rights and Choices
Depending on the laws that apply to you, you may have the right to access, correct, update or request deletion of your personal information, to withdraw consent you have given, to nominate another person to exercise your rights, and to obtain a response to your grievance. These rights are not absolute and may be limited by law, for example where we must keep records for legal or accounting reasons.
You may manage promotional communication preferences through the unsubscribe option in our emails or by writing to us. You may still receive essential, non-promotional messages about your orders or account. If your browser sends a recognised privacy signal such as Global Privacy Control, we will process it in accordance with applicable law.
To exercise a right or ask a privacy question, contact us using the details in section 15. We may need to verify your identity before acting on a request, and we will respond within the period required by applicable law.
12. International Data Transfers
Some service providers may process or store personal information outside India or outside the country in which you live. Where required, we use appropriate measures for such transfers in accordance with applicable law.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements. We will update the “Last updated” date at the top of this policy and provide any notice required by law.
14. Complaints and Grievances
If you have a concern about how we handle your personal information, please contact us first. You may also write to our Grievance Officer (Om Prakash, support@angelklwear.com); the process and timelines are described on our Grievance Redressal page. Depending on where you live and applicable law, you may also have the right to complain to the relevant data-protection authority.
15. Contact Us
Business
Angel Kids & Ladies Wear, a brand of Om Fashion (Proprietor: Om Prakash)
Address
Janpath Gali, Balotra, Rajasthan – 344022, India
Phone / WhatsApp
+91 9067306463
Email
support@angelklwear.com
Support Hours
Monday to Saturday, 10:00 AM to 7:00 PM IST. Sunday: Closed.
For general customer enquiries we aim to respond within 24–48 hours on business days. Privacy requests are handled within the period required by applicable law. When contacting us about an order or a privacy request, please give enough information for us to identify your request and avoid sending unnecessary sensitive information.
Angel Kids & Ladies Wear, a brand of Om Fashion (Proprietor: Om Prakash)
Janpath Gali, Balotra, Rajasthan – 344022, India
GSTIN: 08DWZPP5284B1ZT | Udyam Reg. No.: UDYAM-RJ-42-0005574
Phone / WhatsApp: +91 9067306463 | Email: support@angelklwear.com | Monday to Saturday, 10:00 AM to 7:00 PM IST (Sunday: Closed)
